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Troubleshooting

Having issues with Quik.Meme? This guide covers common problems and solutions.

Wallet Connection Issues​

Cannot Connect Wallet​

Problem: Wallet won't connect to the platform

Solutions:

  1. Make sure MetaMask is installed and unlocked
  2. Check you're on BSC network (Chain ID: 56)
  3. Refresh the page and try again
  4. Clear browser cache and cookies
  5. Try a different browser
  6. Update MetaMask to latest version

Wrong Network​

Problem: Connected but transactions fail

Solution: Switch to BSC Mainnet:

  1. Open MetaMask
  2. Click network dropdown
  3. Select "BNB Smart Chain"
  4. If not listed, add manually:

Wallet Disconnects Frequently​

Problem: Wallet keeps disconnecting

Solutions:

  1. Disable other wallet extensions temporarily
  2. Check MetaMask settings for auto-lock timer
  3. Keep the tab active (some wallets disconnect on inactive tabs)
  4. Try incognito mode to test for extension conflicts

Transaction Issues​

Transaction Fails Immediately​

Problem: Transaction fails right after submitting

Common Causes:

Insufficient BNB for Gas

  • Keep at least $5 worth of BNB for fees
  • Check your BNB balance in MetaMask
  • Buy more BNB if needed

Slippage Too Low

  • Increase slippage to 1-2%
  • For volatile tokens, try 3-5%
  • Access settings in swap interface

Amount Exceeds Balance

  • Check your token balance
  • Try clicking MAX button instead
  • Account for gas fees when swapping all BNB

Token Not Approved

  • First transaction approves token
  • Second transaction executes swap
  • Both need to succeed

Transaction Stuck Pending​

Problem: Transaction pending for long time

Solutions:

Check BSCScan:

  1. Copy transaction hash from MetaMask
  2. View on bscscan.com
  3. See actual status

If Actually Stuck:

  1. Try MetaMask "Speed Up" feature
  2. Or wait - BSC typically confirms in 10-30 seconds
  3. If pending over 5 minutes, may need to cancel

If Failed:

  • Check error message on BSCScan
  • Retry with higher gas
  • Check if slippage needs adjustment

Transaction Reverted​

Problem: Transaction reverted with error

Error Messages:

"Insufficient output amount"

  • Price moved between quote and execution
  • Increase slippage tolerance
  • Try smaller trade amount

"Transfer amount exceeds balance"

  • Not enough tokens to sell
  • Check actual balance
  • Account for fees

"Execution reverted"

  • Generic error, check BSCScan for details
  • Could be contract issue
  • Try again in a few minutes

Token Creation Issues​

Token Deployment Fails​

Problem: Cannot deploy new token

Checks:

Wallet Balance

  • Need only ~$0.50 for gas fees
  • No liquidity payment required
  • Verify you have some BNB in MetaMask

Token Details

  • Name: 1-32 characters
  • Symbol: 1-11 characters
  • Image: Under 5MB
  • Valid IPFS metadata

Network

  • Must be on BSC Mainnet
  • Check chain ID is 56
  • Verify factory contract address

Token Not Appearing​

Problem: Deployed token doesn't show up

Timeline:

  • Platform: 30-60 seconds after deployment
  • DexScreener: 5-10 minutes
  • BSCScan: Almost immediate

Solutions:

  1. Refresh the page
  2. Check "My Tokens" section
  3. Search by contract address
  4. Verify transaction on BSCScan
  5. Wait a few more minutes

Image Upload Fails​

Problem: Token image won't upload

Requirements:

  • Format: PNG, JPG, or GIF
  • Size: Maximum 5MB
  • Dimensions: Recommended 512x512
  • No corrupted files

Solutions:

  1. Resize image to 512x512
  2. Compress to under 5MB
  3. Convert to PNG or JPG
  4. Try different image

Chrome Extension Issues​

Extension Not Working​

Problem: Extension doesn't respond

Solutions:

  1. Check extension is enabled:

    • Go to chrome://extensions/
    • Find "Quik.Meme Wallet"
    • Make sure toggle is ON

  2. Reload extension:

    • Click reload icon on extension card
    • Or remove and reinstall

  3. Check permissions:

    • Extension needs access to DexScreener, Twitter
    • Grant all requested permissions

Token Not Detected on DexScreener​

Problem: No badge appears when viewing token

Checklist:

  1. Is it a BSC token? (Not Ethereum or other chains)
  2. Is extension enabled?
  3. Did page fully load?
  4. Are you on dexscreener.com?
  5. Check console for errors (F12)

Solutions:

  1. Refresh DexScreener page
  2. Reload extension
  3. Check content script injected:
    • Open DevTools (F12)
    • Go to Console
    • Look for Quik.Meme logs
  4. Reinstall extension if needed

Twitter Deploy Not Working​

Problem: Can't deploy from tweets

Requirements:

  • Must be on actual tweet page
  • Tweet must have an image
  • Extension must be enabled
  • Wallet must be connected

Solutions:

  1. Make sure you're on twitter.com
  2. Navigate to specific tweet (not timeline)
  3. Verify tweet has image
  4. Open extension and try "Deploy" button
  5. Check console for errors

QuickSwap Not Opening​

Problem: Extension doesn't open QuickSwap automatically

Expected Behavior:

  • Visit BSC token on DexScreener
  • Badge shows "1"
  • Click extension
  • QuickSwap opens with token pre-filled

If Not Working:

  1. Check badge appeared
  2. Wait for token detection
  3. Manually select token from list
  4. Report bug if persists

Trading Problems​

High Price Impact​

Problem: Trade shows 10%+ price impact

Explanation:

  • Your trade is large relative to pool size
  • Will significantly move the price
  • You'll get worse price than displayed

Solutions:

  1. Split trade into smaller amounts
  2. Wait for more liquidity
  3. Accept the impact if necessary
  4. Try different slippage

Swap Calculates Wrong Amount​

Problem: Expected amount different than shown

Reasons:

  • Price updated since you loaded page
  • Someone else traded before you
  • High slippage tolerance
  • Price impact from your trade size

Solutions:

  • Refresh the quote
  • Check current price
  • Adjust slippage
  • Verify both token addresses

Cannot Sell Tokens​

Problem: Able to buy but not sell

Checklist:

  1. Do you have tokens to sell?
  2. Did you approve token first?
  3. Is slippage high enough?
  4. Is there liquidity in pool?

Steps:

  1. Check token balance in wallet
  2. Click "Approve" if needed
  3. Increase slippage if volatile
  4. Try smaller amount

Chart Issues​

Chart Not Loading​

Problem: Price chart shows loading forever

Solutions:

  1. Refresh the page
  2. Check internet connection
  3. Try different browser
  4. Clear cache
  5. Verify token has trading data

Chart Shows Dots Instead of Candles​

Problem: Candlestick chart appears as dots

Explanation:

  • Happens when trades are infrequent
  • Each candle period has only one price point
  • Open = High = Low = Close

Solutions:

  • This is normal for new/quiet tokens
  • Switch to Line or Area chart
  • Wait for more trading activity
  • Use longer timeframe (15m, 1h, 4h)

Real-time Updates Not Working​

Problem: Chart doesn't update with new trades

Checks:

  1. WebSocket connection active?
  2. Browser blocking connections?
  3. Firewall or VPN interfering?

Solutions:

  • Refresh the page
  • Disable VPN temporarily
  • Check browser console for errors
  • Try different network

Fee Collection Issues​

Cannot Collect Fees​

Problem: Collect Fees button doesn't work

Requirements:

  • Must be token creator
  • Must have fees accumulated
  • Need BNB for gas

Solutions:

  1. Verify you're the creator (check wallet address)
  2. Confirm fees have accumulated
  3. Check BNB balance for gas
  4. Wait if transaction is processing
  5. Try again if failed

Fees Not Appearing​

Problem: No fees showing in My Tokens

Timeline:

  • Fees appear after each trade
  • Updated in real-time
  • Check "My Tokens" page

Solutions:

  1. Refresh My Tokens page
  2. Verify token has had trades
  3. Check you're viewing as creator
  4. Wait a few minutes and check again

Performance Issues​

Platform Running Slow​

Problem: Pages load slowly or lag

Solutions:

  1. Close unused browser tabs
  2. Clear browser cache
  3. Disable unnecessary extensions
  4. Check internet speed
  5. Try different time (might be server load)
  6. Use faster computer/connection

Chart Lagging​

Problem: Chart updates slowly

Solutions:

  • Reduce chart timeframe
  • Close other charts/tabs
  • Check CPU usage
  • Try simpler chart type (Line vs Candlestick)
  • Disable real-time updates temporarily

Data Display Issues​

Token Balance Wrong​

Problem: Balance shows incorrect amount

Solutions:

  1. Refresh the page
  2. Check actual balance in MetaMask
  3. Verify you're viewing correct token
  4. Import token to wallet if not visible
  5. Check on BSCScan for truth

Price Doesn't Match DexScreener​

Problem: Different price on platform vs DexScreener

Explanation:

  • Small delays normal
  • Different update frequencies
  • Both pull from same source

Note: If difference is large:

  1. Refresh both pages
  2. Check which is more recent
  3. Verify you're viewing same token
  4. Use BSCScan as source of truth

Still Having Issues?​

Get Help​

Community Support:

  • Telegram: Ask questions, get quick answers
  • Twitter: DM for support
  • Discord: Community discussions

Reporting Bugs:

  • Include specific error messages
  • Provide transaction hashes
  • Screenshot the issue
  • Describe steps to reproduce

What to Include:

  • Your wallet address (public)
  • Token contract address
  • Transaction hash
  • Browser and OS
  • Screenshots
  • Console errors (F12)

What NOT to Share:

  • Private keys
  • Seed phrases
  • Passwords
  • Personal information

Emergency Contacts​

Critical Issues:

  • Security vulnerabilities
  • Lost funds
  • Smart contract bugs

Contact immediately through official channels only.

Known Issues​

Current known issues:

  • Extension may require manual reload on some sites
  • Very small trades may show rounding errors
  • Chart updates may lag during high volume

These are being worked on. Check our Twitter for updates.

Prevention Tips​

To avoid most issues:

  1. Always verify addresses: Double-check token contracts
  2. Test with small amounts: First trade should be small
  3. Keep BNB for gas: Never go below $5 worth
  4. Use supported browsers: Chrome, Brave, Edge
  5. Update regularly: Keep wallet and extension updated
  6. Read error messages: They usually tell you what's wrong
  7. Check BSCScan: Source of truth for all transactions
  8. Start simple: Master basic features before advanced ones

If this guide didn't solve your problem, reach out on Telegram and our community will help!